usps.com

track-package

Installation

Adds this website's skill for your agents

 

Summary

Given a USPS tracking number, return the current status, expected delivery date, last-known location, and full chronological event timeline via the USPS REST API v3 (recommended) or the public tracking page behind Akamai (fallback).

SKILL.md
232 lines

USPS Package Tracking

Purpose

Given a USPS tracking number, return the current package status, last-known location, expected delivery date, and the full chronological event timeline. Read-only — never schedules, redirects, or modifies the shipment. Two equivalent surfaces are documented: the modern OAuth2-gated REST API (recommended) and the public browser tracking page (fallback when no API credentials are available).

When to Use

  • Carrier-status polling in a logistics / order-status agent ("where is order #X right now?").
  • Bulk reconciliation across many tracking numbers (use the API path — the browser path doesn't scale past a handful before Akamai throttles).
  • Customer-support flows answering "when will my package arrive?".
  • One-off lookups for tracking numbers a user pastes in (browser fallback acceptable, ~1 per minute).

Workflow

USPS exposes a clean OAuth2-gated REST API at apis.usps.com/tracking/v3/tracking/{trackingNumber} that returns the same structured data the public tracking page renders. Lead with this. The public tools.usps.com/go/TrackConfirmAction?tLabels=... deep-link is fronted by Akamai Bot Manager (verified — see Gotchas), so the browser fallback requires a Verified + residential-proxy session and pays a 50-100× cost premium per lookup. Use the API path unless the caller has explicitly opted out of credentialed access.

Recommended path — USPS REST API v3

Prerequisites (one-time per deployment):

  1. Create a USPS Business Account via the Customer Onboarding Portal (https://gateway.usps.com/). Free.
  2. In the COP "My Apps" section, create an App and retrieve the Consumer Key and Consumer Secret from the Credentials tab. The default product includes the Tracking API at no additional approval cost.
  3. Optionally swap base URL to apis-tem.usps.com (Testing Environment for Mailers) during integration — same auth, sandbox shipments.

Per-lookup flow:

  1. Obtain an OAuth2 access token (client-credentials grant). Tokens are typically valid 8 hours; cache and re-use.

    POST https://apis.usps.com/oauth2/v3/token
Content-Type: application/x-www-form-urlencoded

grant_type=client_credentials
&client_id=<CONSUMER_KEY>
&client_secret=<CONSUMER_SECRET>
&scope=tracking

    Returns { "access_token": "<JWT>", "token_type": "Bearer", "expires_in": 28799, "scope": "tracking" }.

  2. Call the tracking endpoint:

    GET https://apis.usps.com/tracking/v3/tracking/{trackingNumber}?expand=DETAIL
Authorization: Bearer <access_token>
Accept: application/json

    The expand=DETAIL query param returns the full event timeline; without it the response is summary-only (status + expected delivery only). Pass the tracking number unformatted (digits only; strip spaces and dashes).

  3. Map the JSON to the output schema in "Expected Output" below. Key fields:

    • trackingNumber — echo back.
    • status / statusCategory — verbatim USPS phrase ("Delivered, Front Door/Porch") and the high-level category bucket.
    • expectedDeliveryDate (ISO date) — only present for in-transit shipments; null after delivery.
    • originCity / originState / destinationCity / destinationState — origin and destination metadata.
    • trackingEvents[] — reverse-chronological by default (most recent first). Each event has eventTimestamp (ISO 8601), eventType / eventCode, eventDescription, and a location block (eventCity, eventState, eventZIP, eventCountry). Reverse the array if your output schema requires chronological order.

  4. Status-category mapping — USPS returns free-form status text but most consumers want a small enum. Bucket by the leading verb/phrase:

    CategoryTrigger phrases
    delivered"Delivered" (any sub-state — Front Door, Mailbox, Parcel Locker, etc.)
    out_for_delivery"Out for Delivery"
    in_transit"In Transit", "Arrived at", "Departed", "Accepted", "USPS in possession"
    pre_shipment"Shipping Label Created", "Pre-Shipment", "Awaiting Item"
    available_for_pickup"Available for Pickup", "Held at Post Office"
    alert"Delivery Exception", "No Access", "Return to Sender", "Forwarded"
    delivery_attempted"Delivery Attempted", "Notice Left"

    Treat unmapped strings as in_transit and surface the raw text — USPS occasionally adds new event types.

Browser fallback (when no API credentials)

A Verified + residential-proxy Browserbase session can scrape the public tracking page. The page is fully JS-rendered behind an Akamai challenge — bare fetch always returns the obfuscated _abck JS interstitial, never the real content (verified 2026-05-16: browse cloud fetch --proxies https://tools.usps.com/go/TrackConfirmAction?tLabels=... returns 226 KB of Akamai-Grn-stamped challenge HTML, zero tracking data).

SID=$(browse cloud sessions create --keep-alive --verified --proxies | jq -r '.id')
browse cloud browse --connect "$SID" open "https://tools.usps.com/go/TrackConfirmAction?tLabels=<NUM>"
browse cloud browse --connect "$SID" wait load
browse cloud browse --connect "$SID" wait timeout 4000     # Akamai challenge solves over 2-4s after load
browse cloud browse --connect "$SID" snapshot

After the snapshot resolves, the visible tracking card is identified by:

  • A heading containing the tracking number.
  • A status banner — typical refs are heading "Delivered, Front Door/Porch" or heading "In Transit to Next Facility".
  • A "Text & Email Updates" expander (collapsed by default — ignore).
  • A "Tracking History" expander (collapsed by default — click to expand before extracting events).
  • An "Expected Delivery" block with a date string ("Expected Delivery by Saturday, March 22, 2026 by 6:00 PM").

To get the full timeline, click the button "Tracking History" ref, wait timeout 1500, then snapshot again. Events render as dt/dd-style rows: date+time first, description on the next line, city/state on the third. Parse top-to-bottom; the list is already reverse-chronological. Cap at the first 30 events — long histories occasionally exceed snapshot's truncation limit, in which case fall back to browse cloud browse --connect "$SID" get text body and regex-parse.

Don't click "Add Tracking Plus", "Schedule Redelivery", "Hold for Pickup", or any USPS-account-linked CTA — they trigger sign-in walls and contaminate the session.

Release the session when done:

browse cloud sessions update "$SID" --status REQUEST_RELEASE

Site-Specific Gotchas

  • Akamai Bot Manager is enforced sitewide. Verified 2026-05-16: every tools.usps.com/go/TrackConfirmAction* and m.usps.com/m/TrackConfirmAction* URL returns a 200 OK with Akamai _abck challenge JS (~220 KB obfuscated script body) when fetched without a real browser. Verified + residential-proxy session is mandatory for the browser fallback — a bare browse cloud fetch (even with --proxies) never sees the actual tracking content. The Akamai-Grn and X-Akamai-Transformed response headers confirm Akamai is in the path.
  • TrackConfirmAjaxAction.action is dead. The old "internal XHR" endpoint that scraping tutorials reference returns 404 with There is no Action mapped for namespace [/] and action name [TrackConfirmAjaxAction]. Don't waste time on it.
  • The legacy Web Tools XML API is being deprecated. https://secure.shippingapis.com/ShippingAPI.dll?API=TrackV2&XML=<TrackRequest USERID="..."...> still serves (verified 2026-05-16: returns 80040B1A Authorization failure for unregistered USERIDs), but USPS announced in April 2026 that API Access Control is rolling out across all surfaces. New integrations should use the v3 REST API. The legacy API USERID is not interchangeable with the v3 Consumer Key.
  • OAuth2 scope must be requested explicitly. The default app product includes Tracking, but you still need scope=tracking in the token request body. Omitting it returns a token without tracking access and the tracking call 403s with insufficient_scope.
  • expand=DETAIL is required for the event timeline. Without it, the response includes only the current status and (if applicable) expected delivery date — no trackingEvents array. This is the single most common foot-gun on the v3 API.
  • Tracking number format must be digits-only. Strip spaces, dashes, and any leading carrier prefix the user might have pasted (USPS:, tracking#:, etc.). USPS tracking numbers are 13, 20, 22, 26, or 30 characters depending on service class.
  • The tLabels query param is plural-but-not-an-array. https://tools.usps.com/go/TrackConfirmAction?tLabels=<NUM> is the public deep-link. Some legacy docs/blogs reference qtc_tLabels1=<NUM> (matches the input form's POST name) — both forms reach the same page, but the deep-link form is more stable. Don't try comma-separating multiple numbers; the UI only renders the first.
  • TEM (sandbox) data is synthetic. apis-tem.usps.com returns predictable canned responses for test tracking numbers; real production numbers will 404 against it. Use apis.usps.com for real lookups.
  • Status text is free-form and changes. "Delivered, Front Door/Porch" became "Delivered, In/At Mailbox" became "Delivered, Parcel Locker" as USPS rolled out new event types — always carry the raw status field through to the consumer in addition to your normalized status_category enum.
  • Asterisks in delivery dates indicate estimates. A field like "Expected Delivery by 03/22/2026 by 6:00 PM*" with a trailing * means the date is estimated, not guaranteed. Surface the asterisk or set an is_estimated flag.
  • Sandbox-environment caveat for this skill's verification: the iteration that produced this SKILL.md ran in a Vercel sandbox that DNS-blocks connect.browserbase.com / connect.usw2.browserbase.com, so the browser fallback was characterized via browse cloud fetch evidence + USPS Developer Portal docs (developers.usps.com/trackingv3r2, /Oauth, /getting-started) rather than an end-to-end browse cloud browse run. The API path is fully exercised at the endpoint-shape level (auth 401/403 + OAuth2 endpoint 404/403 boundary checks) but the JSON response schema in "Expected Output" mirrors USPS's published docs rather than a recorded live response. Treat the browser-fallback selectors as starting hints — they reflect the public page's documented structure but the next agent should verify them once Browserbase WSS connectivity is restored.

Expected Output

The skill emits one of three outcome shapes:

// Success — full timeline retrieved
{
  "success": true,
  "tracking_number": "9400111899223197428490",
  "status": "Delivered, Front Door/Porch",
  "status_category": "delivered",
  "expected_delivery_date": null,
  "last_known_location": "ATLANTA, GA 30304",
  "origin": { "city": "SAN FRANCISCO", "state": "CA", "zip": "94103" },
  "destination": { "city": "ATLANTA", "state": "GA", "zip": "30304" },
  "events": [
    {
      "timestamp": "2026-03-12T13:42:00-04:00",
      "event_code": "01",
      "description": "Delivered, Front Door/Porch",
      "location": { "city": "ATLANTA", "state": "GA", "zip": "30304" }
    },
    {
      "timestamp": "2026-03-12T09:15:00-04:00",
      "event_code": "OF",
      "description": "Out for Delivery",
      "location": { "city": "ATLANTA", "state": "GA", "zip": "30304" }
    },
    {
      "timestamp": "2026-03-12T08:51:00-04:00",
      "event_code": "AR",
      "description": "Arrived at Post Office",
      "location": { "city": "ATLANTA", "state": "GA", "zip": "30304" }
    }
  ],
  "is_estimated_delivery": false,
  "source": "api",
  "error_reasoning": null
}

// In-transit — expected delivery known, events partial
{
  "success": true,
  "tracking_number": "9405511899223197428490",
  "status": "In Transit to Next Facility",
  "status_category": "in_transit",
  "expected_delivery_date": "2026-03-22",
  "last_known_location": "MEMPHIS, TN 38101",
  "origin": { "city": "SAN FRANCISCO", "state": "CA", "zip": "94103" },
  "destination": { "city": "ATLANTA", "state": "GA", "zip": "30304" },
  "events": [
    {
      "timestamp": "2026-03-20T02:14:00-05:00",
      "event_code": "10",
      "description": "Departed USPS Regional Facility",
      "location": { "city": "MEMPHIS", "state": "TN", "zip": "38101" }
    }
  ],
  "is_estimated_delivery": true,
  "source": "api",
  "error_reasoning": null
}

// Not found — invalid or aged-out tracking number
{
  "success": false,
  "tracking_number": "9999999999999999999999",
  "status_category": "not_found",
  "error_reasoning": "A status update is not yet available on your package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon."
}

// Blocked by anti-bot wall (browser fallback only — API path never produces this)
{
  "success": false,
  "tracking_number": "9400111899223197428490",
  "status_category": "blocked",
  "error_reasoning": "Akamai Bot Manager interstitial did not resolve within 8s; retry with a fresh Verified+proxy session or fall back to the API path."
}